Policy Overview
This policy governs permitted and prohibited uses of Altrax Cloud infrastructure and services.
Prohibited Activities
Prohibited activities include illegal activities; phishing and fraudulent websites; malware, viruses, and malicious software distribution; unauthorised access and hacking; DDoS attacks and unauthorised network attacks; spam and unsolicited bulk messaging; copyright infringement; resource abuse; unauthorised cryptocurrency mining where prohibited by the applicable plan; harassment, threats, and unlawful hate content; and any content or activity prohibited by applicable law.
Network and Resource Usage
Customers must follow their purchased CPU, RAM, storage, bandwidth, and network limitations.
Customer Security Responsibilities
Customers must keep their software updated, secure their credentials, maintain backups, avoid malicious scripts, protect their servers and applications, and cooperate with legitimate abuse investigations.
Policy Enforcement
Possible actions include warning, temporary service suspension, resource restrictions, content removal, permanent service termination, and reporting to relevant authorities when legally required.
Violation Reporting
Customers can report violations through our official Discord.
Contact & Support
For questions about this policy, contact Altrax Cloud support through our official Discord.
Join our DiscordEmail: info@altrax.cloud