Information We Collect
We may collect your name and email address, account information, billing and transaction references, IP addresses and device information, service usage and technical logs, support conversations, and cookies and similar technologies where used by the Service.
Use of Information
We use information to provide hosting services, manage accounts, process payments, provide support, improve performance, prevent fraud and abuse, maintain security, and meet legal obligations.
Data Security
We apply reasonable technical and organisational measures to protect customer information. No online system can guarantee absolute security.
Data Retention
Personal information is retained only as long as reasonably necessary for service delivery, legal obligations, and dispute resolution.
Sharing of Information
Information may be shared with necessary infrastructure providers, payment processors, support providers, or authorities when legally required.
Cookies
We use essential cookies required for the website to function. Additional cookies are only used where implemented and disclosed.
User Rights
You may request access, correction, or deletion of your personal information, subject to applicable legal requirements.
Contact
For privacy questions, contact Altrax Cloud support through our official Discord.
Contact & Support
For questions about this policy, contact Altrax Cloud support through our official Discord.
Join our DiscordEmail: info@altrax.cloud